Returns are extremely rare but we understand that sometimes it happens. If for any reason you believe you need to return your products, you may return your purchase within 14 days of the ship date*. Please contact us first for return authorization.
All original and return shipping costs are the responsibility of the customer unless otherwise specified. All items must be in new, unused, unaltered condition in order to be accepted. If you are returning a part or track due to fitment and there is another product option available, we will do our best to work with you to minimize these costs and get you the correct item as quickly as possible. Returns are subject to a 20% restocking fee.
Please Note: Any rubber track shipment returned with metal banding will be refused and you will be responsible for the entire purchase price.
You will be emailed a BOL and a shipping label that will need to be printed. All tracks and parts must be strapped and secured to the pallet. You will provide a date and 2 hour time window in which you will be available before the pick up will be scheduled with the freight carrier.
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